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If for any reason, a customer needs to reschedule their appointment, we require that they call us at least 45 minutes before the appointment time. This provides us with enough time to adjust our schedules and ensure that we can accommodate the customer’s needs.

“At Service Pros of America, we understand that unexpected situations can arise, and our customers’ time is valuable. We strive to be flexible and accommodating when scheduling appointments, and we will work with our customers to reschedule appointments.

If for any reason, a customer needs to reschedule their appointment, we require that they call us at least 45 minutes before the appointment time. This provides us with enough time to adjust our schedules and ensure that we can accommodate the customer’s needs.

We understand that medical emergencies may occur, and in such cases, we allow our customers to reschedule their appointment without penalty. However, documentation showing proof of the medical emergency may be required.

Any other rescheduling must be made at least 45 minutes before the appointment time, or the customer will be charged the full amount for the service call. We take this policy seriously, and any breach of this policy may result in termination of our business relationship with the customer.

By using our services and scheduling an appointment, the customer agrees to this no refund policy and understands that any cancellations or rescheduling made within 45 minutes of the scheduled appointment will result in full payment for the service call. We appreciate our customers’ understanding and cooperation.”

“At Service Pros of America, we take pride in delivering high-quality service and reliable solutions to our customers. We provide accurate estimates of charges for parts, materials, and labor associated with the service provided. Once a customer agrees on the estimate, we proceed with the repair or maintenance services.

We require prompt payment at the time of service provided, or as per agreed payment terms. Payment can be made by cash, cashes check, credit card, or any other agreed-upon methods. Checks returned for insufficient funds will incur a fee that will be the responsibility of the customer.

In some cases, we may require a deposit or partial payment from the customer to begin the work, especially in complex diagnostic cases, where substantial parts or heavier equipment will be required.

Service Pros of America provides itemized invoices for all services rendered to customers, showing the detailed breakdown of each cost element. We encourage our customers to check the items and ensure they have received the best value for money.

Any failed or late payments beyond the agreed-upon payment terms will incur additional fees, including attorney fees and any other associated costs.

Service Pros of America reserves the right to retain title to any unpaid goods or parts associated with the service

In cases of failed payments, we reserve the right to take legal action to recover any unpaid dues. The customer will be responsible for any attorney fees or other subsequent expenses associated with such legal actions.

By agreeing to our services, the customer acknowledges and agrees to this payment policy. Any deviations from this policy must be discussed and agreed upon before repair or maintenance work commences. Service Pros of America strives to build lasting relationships with our customers through fair and transparent financial practices.”

Overall, this policy aims to ensure that Service Pros of America customers are fairly charged for the services provided, while maintaining a transparent approach to billing. The policy lays out clear guidelines for payment terms and consequences for failing to meet these terms.