Faq

Faq

General

Refund for Service Paid or Booked Services. Terms of Service

There are No refund for paid service calls.

There are No refund for cancellation of any services, service calls or any book service.

Free Service Call Terms and Agreement

Residential Terms: 

I agree to order this work and pay $74.95 per hr. to diagnose my residential ac unit before the service technician arrives and appointment made. When any recommend repair is approved by the customer a $74.95 credit will be applied towards my repair. I agree to provide parking and to pay for all parking fees for service vehicles. I understand free diagnostic is only up to 1 hour and 25 minutes travel time will be subtracted from the first hour of diagnostic time. I agree and acknowledge that there is no refund for cancellation of service.

Commercial Terms:

I agree to order this work and pay $125.00 per hr. to diagnose my Commercial ac unit before the service technician arrives and appointment made. When any recommend repair is approved by customer a $125.00 credit will be applied towards my repair. I agree to provide parking and to pay for all parking fees for service vehicle. I understand free diagnostic is only up to 1 hour and 25 minutes travel time will be subtracted form the first hour of diagnostic time. I agree and acknowledge that there is no refund for cancellation of service.

 

Do i have to pay for Services before any work is done.

Service Pros of America requires all of our customers to pay in full for any services before any work is done. If Service Pros of America technician arrives at the service dispatched location and the services ordered are not paid in full before the technician begins work, Service Pros of America reserves the sole right to cancel and or continue with the work ordered and any failure to pay for services Service Pros of America will take all legal action necessary to get paid. 

 

Payments accepted.

Customer can choose to pay for any service with the following:

Cash

Credit Card – Service Pros of America will charge a convenience fee when customer choose to paid va credit cards.

Cashier’s Check  

Funds that is not accepted as  a form of payment

Service Pros of America does not accept personal checks. or any other cash that is not U.S. Currency.  

 

Can i reschedule my service

All reschedule for any service must be done 24 hours before the service technician arrives or before the service booked date and time . Any service that is not cancelled before 24 hours of book service set date and time will cause automatic canellation of service and there will be no funds or credit refunded that was already paid for service. 

Customer Will receive a service credit for all cancellation of service however customer must use this service credit within 20 days of the original service cancellation,  if customer let the service credit expire the service credit will expire and be voided by Service Pros of America CO.

 

Warranty 

How much warranty do i get when i install a new ac unit .

10 Year Parts Warranty:

All residential air conditioning units installed by Service Pros of America Co. will get a 10 year parts warranty for the ac unit manufacturer however the ac unit must be maintained annually with proof of written annual service done .

All parts covered by manufacturer will carry a core charge, shipping fee, and administrative fees to get parts. 

Labor warranty 

 All residential ac units that is installed by Service Pros of America will carry a full labor warranty for the first year from the date the  ac unit was put into service. 

Lavor warranty does not cover normaol maintenace need to keep ac unit operitional 

 

Warranty on repairs.

Service Pros of America will only cover repairs made only by our technician .

All repairs and parts installed done by Service Pros of America will carry a 30 day’s repair warranty.

Repair  and parts warranty will be extended to for our V.I.P  Service Contract Holders up to an additional 60 days for a total amount of days of 90 of warranty. 

Service Pros of America parts and labor warranty does not cover any related harmful conditions that may cause our parts or repair to fail.   

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3130 W Pembroke Rd #425,
Hallandale Beach, FL 33009

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(954) 658-9511

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